Integrity, capability and intention

To establish trust in a technology environment I is not easy. Integrity, sharing information in an honest fashion is a first requirement. Of course there is a ‘share what they can share’; sometimes there is confidential information you can’t share, but acknowledging things that are happening; sharing that information factually.

Secondly it is important to show capability; giving the work that you commit to give and on time, because if someone sees you doing what they would like consistently, they will end up trusting this team. Thirdly it is important to be clear about intentions; to realize for your self what the purpose of an email is and to be able to show that expectation up front. Building reputation is a fourth requirement; one has to realize that trust travels between people; the relationship one builds with one person will generate trust when one learns to know a connected third person.