Requirements to establish trust in a technology environment

To establish trust in a technology environment is complex.

Integrity, sharing information in an honest fashion is a first requirement. Sometimes, there is confidential information that cannot be shared, but at least, it has to be acknowledged. Secondly it is important to show capability to deliver on time so others see the work has been done consistently and will end up trusting the team. Thirdly, it is important to be clear about intentions and to realize, for example, the purpose of an email and to show that expectation up front. Building reputation is a fourth requirement; one has to realize that trust travels between people (interview Kaul 2008).